Summary
Dedicated email marketing specialist, graphic, and web designer focused on results-driven strategy implementation in the home decor industry. A background in social media ad design and e-commerce web design utilizing platforms such as Shopify, Zaius, and Attentive. Experience with developing internal branding guidelines. Exceptional collaborative skills. Experience working with digital and print media.
Employment
iMarket Solutions - Email Marketing Manager (2022-present)
Lead a team of 4 email marketing specialists to drive departmental initiatives that align with the company’s vision for the growth of the email marketing product
Organized daily team meetings to align on individual priorities, project statuses, and cascaded cross-departmental messages
Organized quarterly departmental planning meetings to create an optimized email strategy for upcoming quarters and assign accountability for the development of project tasks
Organized individual bi-weekly check-ins with specialists for focused conversations about the specialist’s ongoing client relationships
Organized monthly 1-on-1 check-ins with specialists for focused conversations about the specialist’s ongoing professional development track, addressing individualized needs for training and support
Lead the onboarding and training process for new specialist hires. Providing support and training materials to prepare new specialists for their clients as well as internal processes and protocols.
Cross-departmental collaboration to align the email marketing team with the company’s goals for the growth of our digital products
Met with clients to discuss escalations to determine the best course of action for client success and to address any concerns with the progress of their email marketing strategy.
Lead departmental initiatives and prototype products. Developing research material and standard operating protocols for future implementation into our email marketing product
iMarket Solutions - Email Marketing Specialist (2021-2022)
Develop an email marketing strategy for 18+ clients on a monthly and quarterly basis to align with their business goals and KPIs
Design email campaigns that align with client goals while adhering to best practices for responsiveness and deliverability across email service providers and devices
Generate and present monthly reports on lead KPIs via Google Meet
Implement segmented campaigns designed to grow the client's account and improve campaign performance
Collaborate with team and other departments to develop templated email content
Developed campaign strategy briefs in collaboration with internal content teams
Copywriting and quality assurance
Smallwoods - Graphic Designer (2018-2021)
Email Marketing Responsibilities
Developed Email and SMS marketing calendars
Created automated campaign journeys to deliver relevant content to customers at each stage of their customer journey with the goal of converting 1-time customers into loyal repeat customers
Designed creative for Email and SMS one-time campaigns and automation
Developed written content for Email and SMS campaigns
Scheduled email campaigns through Zaius and SMS marketing campaigns Attentive
Developed audience segmentation for cross-sell campaigns, retention campaigns, and weekly email blasts
Collaborated with production and customer service departments to coordinate new product releases and promotional content
Graphic Design Responsibilities
Designed creative for paid social content, and website graphics
Photo manipulation and imagery mockups of product imagery in Photoshop
Prepared digital files for print production in Illustrator
Developed internal branding documentation and style guides for the marketing team in InDesign
Web Design Responsibilities
Styled collection, product, and landing pages for Shopify using HTML, CSS, and Shopify Liquid
Installed and developed new site themes with predetermined company branding
Added new products, organized product catalogs, and scheduled weekly product releases for E-Commerce
Installed and integrated apps for Shopify to maximize workflows efficiently
Skills
Illustration and icon design
Responsive web design
Photo manipulation and touchups
Time management
multitasking
Color and typography pairing and composition
Collaboration
Proficient In
Zaius
Activecampaign
Stripo
Adobe Illustrator
Adobe Photoshop
Adobe Experience Design
HTML, CSS and Liquid
Shopify
Wordpress
Microsoft Office Suite
Education
Texas State Technical College of Waco - Associates Degree in Web Design and Development
Texas State Technical College of Marshall - Associates Degree in Multimedia Publishing Technologies